10 IT jobs someone at your business should own

In a small business, IT tends to fall to whoever is good with computers. That works until something gets missed. These are the ten jobs that keep a business running and secure. If nobody owns them, they don't get done.

1. Adding and removing people

New staff need the right accounts on day one. Staff who leave should lose access the same day: email, files, the door system and the camera app.

2. Keeping admin rights tight

Only a few people should have admin rights, and they should use a separate admin account for admin work, not the one they read email with.

3. Updates

Computers, phones, the firewall, Wi-Fi equipment, cameras and the recorder all get security updates. Someone needs to check they're actually installed.

4. Backups

Check that last night's backup ran, and test a restore every few months.

5. Network equipment

Change default passwords, keep firmware current, and know who has the login for the firewall and for the internet provider's modem.

6. Separate networks

Guests, cameras and staff each on their own network, and kept that way as new devices are added.

7. An equipment list

What you own, where it is, when the warranty ends, and when the manufacturer stops updating it.

8. Passwords and documentation

Shared logins belong in a password manager, not a spreadsheet or a sticky note. Keep a map of the network with cable labels to match.

9. Watching the alerts

Failed sign-in warnings, full disks, offline cameras and failed backups. These alerts only help if someone reads them.

10. Knowing who to call

When something breaks or looks wrong, everyone should know who to contact and what to do first.

Where we come in

We can take some of these jobs off your plate: network setup and documentation, Microsoft 365 and Google Workspace security, backups and restore tests, and maintenance plans and remote support for the cameras, door access and networks we install.

See our cybersecurity work or email info@plcsecured.ca.